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Delivery Policy

▪️ Malaysia (West Malaysia)
Estimated delivery: 3–7 working days (excluding weekends & public holidays)
Courier: DHL

▪️ Malaysia (East Malaysia)
Estimated delivery: 5–10 working days (excluding weekends & public holidays)
Courier: DHL

▪️ Singapore
Estimated delivery: 5–10 working days (excluding weekends & public holidays)
Courier: Ninja Van

*Delivery timelines may vary during festive seasons or for remote areas.

▪️ Due to hygiene reasons, returns and exchanges are not accepted for intimate wear products.

▪️ Please record a full unboxing video when opening your parcel.
If there are any issues with your order, kindly contact our Instagram support page (@24hrs_marketing). Requests without video proof will not be accepted.